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Frequently Asked Questions

1: What are the advantages to buying life insurance online?
2: Isn't there an advantage to using a local agent who will meet with me face to face?
3: What is the advantage to using Outlook Life if I have a health condition?
4: What is the advantage to using Outlook Life if I am in perfect health?
5: How does an online quote work?
6: What do I need to disclose to be assured of getting a solid quote?
7: How do you protect my privacy?
8: What is the best age to buy life insurance?
9: What types of life insurance do you offer? Please explain each type.
10: What type of policy do you recommend?
11: How do I apply for a policy through Outlook Life?
12: How long does it take to get a policy through Outlook Life?
13: How do I purchase a policy through Outlook Life?
14: What is Impaired Risk Underwriting and how would it benefit me?
15: What if my case is not eligible for Impaired Risk Underwriting?
16: How do I keep track of my application after it is submitted to Outlook Life?

1: What are the advantages to buying life insurance online?

There are many benefits to obtaining life insurance through a trusted online agency such as Outlook Life. Here are some of them:

  1. Your agent is licensed with many companies, so you get the BEST policy for your unique situation
  2. You can apply in YOUR home at YOUR pace and without pressure.
  3. Your agent has daily EXPERIENCE in finding policies for those with all types of risk factors.
  4. Most online quotes will BEAT discounts from your present insurer, veterans' policies, and employee rates, especially when tax consequences are considered.
  5. You need not share private details face to face with an insurance agent.
  6. It's easy, convenient, fast, and the application process is free.


2: Isn't there an advantage to using a local agent who will meet with me face to face? Top

As far as meeting all legal requirements: We utilize strict adherence to every regulation set forth by each state's insurance commissioners. If a face to face meeting is required, a Paramedical exam generally fulfills that requirement. We make sure that every form of communication and transference of information that we use (e.g. FAX, email, online signatures, phone calls, PDF files, snail mail) has been approved by each carrier and each state.

We have never had payment of a death benefit contested due to placing a case online. In fact, in the absence of meeting with an agent, carriers use several methods to verify information, and the result has been strong policies with strong companies.

As far as getting personal attention: We are usually available at the drop of an email, day and night. When was the last time you tried to get information from your local agent?

As far as being assisted with the sales process: It depends. Do you want the lowest price policy you can find? Do you have a health condition that causes you to be rated up or declined with many carriers? Are you just looking for one policy and not an entire financial portfolio? If any of these apply, then Outlook Life will do a much BETTER job for you than the average agent representing one company.

This is because the average agent sells to far few people than online agents, but encourages them to purchase multiple types of products. Therefore, they have far less experience placing different health conditions, and make their incomes off of far fewer clients. We sell you only the product(s) you want, get it for you at the best possible price (because we are contracted with multiple carriers), and do it more effectively because we place multiple policies for people of all kinds of health problems, each and every day.

3: What is the advantage to using Outlook Life if I have a health condition? Top

The key to buying life insurance online is finding a qualified agent who will go to bat for you. Our agents are licensed professionals who:

Will ask the pertinent questions needed to find you a company that will accept your case and issue at the best possible price.

  • Are SPECIALISTS in impaired risk life insurance, eliminating the frustration and needless declines that come from using agents who are not trained in impaired risk.
  • Will guide you through the entire application process from QUOTE to ISSUE, providing you with regular updates and letting you know all you can do to obtain the best possible price.
  • Have direct access to underwriters, so don’t have to guess at how you will be rated, and can consult with underwriters to help get you the best price.
  • Have EXPERIENCE in knowing what companies treat each health condition in the most favorable manner.
  • RESPECT your privacy and dignity while obtaining all the information necessary to finding you the best policy.
  • Will SERVICE your policy once it is in place.

4: What is the advantage to using Outlook Life if I am in perfect health? Top

With underwriting requirements getting stricter all the time, even those who think they are in perfect health may find that they are not issued the best rates. Here is how our experienced agents make sure that you are rated fairly and pay the lowest possible premiums with the best rated companies.

  1. We have access to hundreds of quotes with scores of companies, and will review all options to make sure you are finding you the best possible price.
  2. We are aware of all risk factors (e.g. foreign travel), so will not put you with a company that will charge you more or decline you, even if you have perfect health.
  3. If your lab results or other factors keep you from getting the rate you were quoted, we will find you the next best option, even if that is with another company. Because of our direct contact with underwriters, we can sometimes contest the rating and get you a better one.

In addition, we offer several options for your CONVENIENCE. These include fully underwritten policies (usually your lowest cost choice), simplified issue, and INSTANT issue.

5: How does an online quote work? Top

Filling out the online quote questionnaire is the fist step. This gives our agents the heads up on what companies will probably give you the best offer. Based on the information required by those underwriters, the agent will usually call or email you, asking for more specific detail. They will then take that information to the underwriters so that the very best offer can be found. You will receive a follow up phone call or email notifying you of the tentative offer(s) obtained. You can request additional quotes, or an application, at that time.

Please remember this rule of thumb for obtaining the best rates possible: MORE IS BETTER. The more information you provide, the more leniently the underwriters quote, because then they are not afraid of finding hidden information in your medical records, MIB, or motor vehicle report (and they WILL find that information sooner or later, so it is far better to provide it right away). When making the decision on how, or whether, to issue, will be more likely to rate you better if the information included in the request for a preliminary offer matches what was found during underwriting.

6: What do I need to disclose to be assured of getting a solid quote? Top

Again, this is where an experienced agent becomes invaluable. Who wants a policy in which the death benefit will not be paid because of nondisclosure at the time of application. Our agents will ask the questions that count and put you with the best company, based on how you answer those questions. That way you can be sure your policy will provide for your loved ones when it is needed.

Some of these questions are not ones the normal applicants think of, when considering whether they have risk factors. These can include foreign travel plans and whether you had a parent with cancer prior to age 60. Some things from your distant past will affect rates with some companies, such as alcohol treatment or bankruptcy. Some companies will even decline your application because of details you may have considered irrelevant. You can trust our quotes because we will ask all the pertinent questions and only disclose it to those who need to know in order to approve your policy.

7: How do you protect my privacy? Top

All the information you supply is encrypted and will NOT be shared with anyone except the insurance company providing the quote, without your written permission. The insurance company is not allowed to share any of your information either. We also abide by all HIPAA regulations.

For more details on how we protect your privacy and provide secure and safe service visit OutlookHolding.com

8: What is the best age to buy life insurance? Top

Any age at which your death would result in a financial hardship for others.

Obviously, most young adults do not have a build up in savings or investments, or often have costly obligations, such as children to raise and mortgages. Life insurance can generally be purchased for a very low cost at younger ages, and provides the immediate income needed in the event of a tragedy.

On the other hand, older persons who have had a chance to save and invest still may leave a loved on in need of the regular income generated by the interest from that investment. A small life insurance policy can provide the funds to settle the estate, pay for the funeral and burial, and leave investments untouched so that the survivor can live off the return.

9: What types of life insurance do you offer? Please explain each type. Top

We carry Term Life, Universal Life, and Whole Life insurance products. Term and Universal Life are by far the most popular. Term comes in regular Term and Return of Premium (ROP) Term. Universal Life comes with and without a lifetime guarantee. Here is a short explanation of each:

  1. Regular Term: Least cost per thousand dollars of coverage. Used to cover temporary expenses (e.g. loans, raising children). Over 99% of the Term policies we sell are guaranteed not to go up in cost for the entire length of the term. No cash value. Pay only upon death of insured. Can often be converted to permanent at same health class at what the Term was rated; however, the new permanent policy will be based on the insured's age and insurance rates at the time of conversion.
  2. Return of Premium (ROP) Term: Same as regular Term, except that all premiums are returned if insured outlives the years of the Term. E.g. if you purchase a 20 year Term policy for $500/year, you would receive a tax free check for 10,000 if alive after 20 years. Prices start out somewhat higher than regular Term.
  3. Universal Life: Has cash value that can be borrowed from or surrendered. Premiums and death benefit can be adjusted at any time. Can be designed to last a set number of years. Money can be dumped into UL for tax deferral. Policy can do better than at present, but never worse than minimum guaranteed interest rate.
  4. Universal Life with Lifetime Guarantee: Same as Universal Life but with a guarantee to pay the entire death benefit no matter when death occurs (age 100+). This gives it all the security of Whole Life but with the flexibility of Universal Life.

10: What type of policy do you recommend? Top

Permanent life insurance (Whole Life, Universal Life) is intended to provide coverage for permanent needs (such as funeral expenses); Term life insurance is intended to provide coverage for temporary needs (such as mortgage protection). Therefore, if your need is temporary, we recommend Term insurance for its low cost and simplicity.

If your need is permanent, we recommend Universal Life with a lifetime guarantee. For permanent coverage, this product usually is the most cost effective, offers much more flexibility than Whole Life, and is the safest of all Universal Life because of its guarantee to pay at least the entire face amount to age 100+.

Here are two examples of Temporary and Permanent needs, as they apply to the parents of small children.

  1. Temporary: You are looking for just enough life insurance to ensure that each of your children has a chance at a college education, if something should happen to you. You have a 5 year old son and plan to have another child. A 30 year Term plan would most likely be the best option.
  2. Permanent: You have a 5 year old handicapped daughter who will never be able to live on her own. To ensure her quality of life, you will not want to leave her without financial resources for as long as she lives. Therefore, you would best prepare for every contingency by purchasing permanent coverage.

One affordable method of purchasing insurance to cover both permanent and temporary needs is to buy both Permanent and Term insurance. Some companies will give a discount to those who purchase both types of policies at the same time.

Most people choose a larger face amount for their Term policy and a smaller face amount for their Permanent coverage. When the temporary need is over and the Term policy is ended, the Permanent policy can continue on at the same low price as when it was purchased.

This is especially cost effective if both policies are bought at a time of good health. When someone has a health problem, you may feel you cannot afford both types of coverage. In this case, it is important to get the longest coverage you can afford, because you may not be able to obtain insurance later on. Also, medical expenses can make it tough to count on savings to pay your final expenses. We work hard to find you the lowest rates possible, so that you need never feel bad about locking in those rates for the longest possible time.

11: How do I apply for a policy through Outlook Life? Top

To make it as simple as possible for you, and to avoid mistakes or overlooking anything, our agents generally fill out the questions on the application while you provide the answers on the phone. Then the application is usually faxed or emailed to you for your signature, and you fax, email, or send it back.

Your signed application is forwarded to the appropriate company, and it is determined whether an exam will be needed. If an exam is ordered, you will receive a call from a local examiner who will come to your home or workplace to do the free exam. You can receive the results of the lab work for free, after the policy is approved. Some companies request a telephone interview that generally takes up to 10 minutes to complete, at your convenience, by calling a toll free number. If you have a health condition, medical records will normally be ordered straight from your doctor.

If you are applying for simplified or instant issue, an exam, telephone interview, and medical records are generally NOT required.

Your agent will keep track of these things for you, provide you with updates, and help things go smoothly so it is of minimal hassle to you, and so you get the best rate possible.

12: How long does it take to get a policy through Outlook Life? Top

Outlook Life now offers QUICK issue coverage for those with good health as well as poor health. These come in Term, Universal Life, and Whole Life, in face amounts ranging from $1,000 to $500,000.

These policies require NO EXAM and are generally issued in 1- 5 days. Some offer the return of all premiums paid in if the insured lives to the end of the term. For those of relatively good health, these policies pay 100% of the death benefit from day one. For those with serous health problems the policies may be graded, paying a portion of the death benefit the first 6 -35 months, then paying 100% after that.

For larger face amounts it is necessary to take a free exam in one’s home or other location. If there is a health condition the insurance company will order medical records from the physician(s). All this can take 4-8 weeks.

13: How do I purchase a policy through Outlook Life? Top

Once you are approved, we will again notify you of all the options you might be interested in; at the rate you were approved. You can then be sure you are getting the policy you desire before it is ever even issued. The policy will come to you in the mail, with some paperwork that needs to be signed or filled out, and then mailed back to signify that you accept it. A check for the first premium (if not prepaid) is also sent back in the enclosed envelope. This process then puts the policy “in force.”

Some policies (especially Quick Issue) allow you to have the first premium drafted from the checking account or credit card noted on the application. For these policies you do not need to send in a check; they are usually put into effect immediately upon approval.

Please be aware that most companies require the first premium paid by check or drafted from a checking account or credit card. Please check with the Case Manager BEFORE attempting to pay by money order or cashier check to see if your company allows that form of payment.

Monthly premiums are required to be paid by automatic withdrawal each month. If you would rather pay by check you must choose the quarterly, semi-annual or annual payment mode.

14: What is Impaired Risk Underwriting and how would it benefit me? Top

Impaired Risk Underwriting uses the most current medical research to evaluate applicants individually, focusing on the elements that truly affect a person's longevity, such as lifestyle, family and medical history and compliance with doctors' orders. This unique method of underwriting allows applicants who have been rated or declined by other insurance companies, to be offered some of the best rates in the industry.

15: What if my case is not eligible for Impaired Risk Underwriting? Top

We have over five Impaired Risk carriers that we turn to when our clients are not able to get a Preliminary Quote based on their health condition. Some of these companies will use traditional underwriting, but are willing to give high table ratings and will accept more serious cases. If that does not work, some cases can be placed with other carriers offering almost Guaranteed Issue.

And finally, there are carriers who offer Guaranteed Issue to anyone (in all but a few states) who meets the age requirements. The prices go up and the maximum allowable face amounts go down with each option, so we carefully review each possible option before resorting to the more expensive ones. 

16: How do I keep track of my application after it is submitted to Outlook Life? Top

We assign you a personal Case Manager who will call or email you with updates approx. every two weeks. You will be given the Case Manager’s phone number and email to contact if you have any question about the underwriting process. You will also have your agent’s contact information in case you have questions about or want to make changes to your policy.

 


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These life insurance quotes are based upon the information you provided online. Your final premium will take into account any additional information provided on the application, during the physical exam or underwriting process, and may differ from the rates quoted.

 

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